privacy declaration

The use of your personal data

We do not sell your personal data to third parties at Kellertax. What do we use your personal data for?

 

We are happy to explain that to you below.

 

To provide the products and services We need your personal data to manage and fulfill your booking in order to provide you with the products and services you wish to purchase and to assist you with orders or refunds.

When hiring by us at other Touringcar-Taxi companies, we can share your (partial) data with these companies for the best possible service

To manage and improve our products, services and business

With the personal data you provide, we improve our products so that you have the best possible experience on our websites and other services.

 

At Kellertax we want you to always be able to use our services safely. That’s why we monitor its use.

 

We do this to protect your personal data and to detect and prevent fraud, other crimes and the abuse of our services.

 

We may use your personal data in security operations, accidents or similar circumstances.

 

We use images from security cameras to monitor the safety of everyone who enters our vehicles, to prevent, detect and prosecute crime.

 

We may also use these images to establish, exercise or defend our legal rights.

 

We want to serve you better as a customer, so if you contact us, for example by email, post, telephone or social media, we may use your personal data to clarify matters or provide you with better assistance.

 

Retention period

We keep your NAWT (Name-Address-City-Telephone) data and your email data at our office until you request us to delete it.

 

You will receive written confirmation of this from us as soon as this data has been removed from our system.

 

Enguete Customer Survey

We may ask you to participate in our customer surveys (such as surveys). Then we – or the company we contact you about